New research says one in three boarding passes will be issued through mobile apps by 2019

11 March 2015 (Last Updated March 11th, 2015 18:30)

Close to 1.5 billion boarding passes will be delivered through mobile phones by 2019, a new research by UK-based analysts Juniper Research has found, which is equivalent to one in three passes.

Close to 1.5 billion boarding passes will be delivered through mobile phones by 2019, a new research by UK-based analysts Juniper Research has found, which is equivalent to one in three passes.

This year, around 745 million boarding passes were estimated to have been delivered.

The research, Mobile & Online Ticketing: Transport, Events & NFC 2015-2019, has also found that while frequent flyers use the technology more frequently, leisure passengers do not make as much use of the facility as they are less likely to be familiar with it.

"However, this transition will not only be delayed by the success of barcode but there is the need to gain agreement and investment from airlines and airports around the world."

According to airline IT specialist SITA, almost 53% of airlines have already implemented mobile boarding passes through apps which is expected to go up to 91% by 2017.

The research also stated that majority of airlines have already implemented the technology and that markets in the US, Far East and Europe are adopting it rapidly. However, it also said that the adoption of mobile barcode boarding pass could possibly delay transition to NFC.

Research author Nitin Bhas said: "The ultimate position that NFC can reach in the airline industry is 'the extinction of the boarding pass' whereby boarding pass, baggage tickets and identity information can be stored on the phone and simply accessed using NFC readers.

"However, this transition will not only be delayed by the success of barcode but there is the need to gain agreement and investment from airlines and airports around the world."

Other findings from the report included metro/bus sector dominating mobile ticketing transaction volumes, and gaining traction of metro/bus NFC-ticketing in the medium term in critical markets such as Europe and Asia as gating infrastructure is upgraded.