Human Recognition Systems (HRS) has installed its MFlow Journey facial recognition system at Edinburgh Airport in Scotland, which will help to speed up passenger processing.
The queue measurement solution undertakes a detailed performance review of passenger traffic via security screening and assists the airport in reducing queuing times at peak hours.
Edinburgh Airport IT head Graeme Agnew said that the introduction of MFlow Journey will help the airport in operational planning and improve the customer experience.
"As the system doesn’t rely on people carrying Bluetooth or Wi-Fi technology, we are able to collate highly accurate data on the movement of passengers through security screening and then make informed decisions about how we manage this area of the airport in the long term," Agnew said.
HRS’s biometric solution would provide real-time information on passenger numbers going through security checks and allow the airport to rapidly identify and address the bottlenecks by engaging additional staff or launching more security screening lanes.
The system would convert each passenger image into a unique code as they pass through the security screening, while MFlow Journey records the time taken by passengers while moving between specific waypoints.
MFlow Journey does not require any conscious interaction by staff or passengers.
"Without doubt, biometrics is playing an ever more important role within the aviation industry," Agnew added.
"Advanced new systems are helping to improve airport safety and security, as well as supporting new products and services, which will make air travel a faster, simpler and more enjoyable experience."
In addition to the latest deployment, HRS has installed its MFlow Journey at other Global Infrastructure Partner-operated airports, such as London Gatwick and London City Airport.
Human Recognition Systems Aviation Business unit manager Jim Slevin said that the solution can also be deployed as a complete end-to-end solution, from check in to departure.
"The aviation industry is continually looking at innovative ways to provide real-time insight into passengers’ journeys as they move through the airport; biometric technology is an effective and efficient way to provide this data," Slevin said.
Image: HRS’ MFlow Journey facial recognition system would boost the security at Edinburgh Airport and assist in reducing queuing times at peak hours.