London Heathrow Airport in the UK has unveiled a new arrivals lounge in Terminal 4, which is expected to enhance passenger services.

The new Terminal 4 arrivals lounge landside at Heathrow Airport follows the continued success of Plaza Premium Group at the airport, and is the first step in the group’s expansion plans for this year.

Heathrow Airport Property head John Arbuckle said: “This lounge is a quiet sanctuary for passengers looking to refresh and relax, ready for their onward journey.

“This arrivals lounge is part of our wider Terminal 4 enhancement to give our passengers great services that suits their every need.”

Designed to accommodate up to 75 people at any one time, the new lounge will provide the customers with 25 luxury shower rooms, a lounge and bar area, and the latest dining concept, Flight Club.

The Flight Club provides a healthy dining experience to the customers even whilst travelling.

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"Plaza Premium Lounge Heathrow is committed to improving the customer experience for travellers and further enhances the experience of travelling."

The lounge can be used by both economy and business class passengers with no prior booking needed. Passengers can pay on entry while Priority Pass and Dragon Pass are also accepted.

Plaza Premium Group UK and Europe regional general manager said: “Plaza Premium Lounge Heathrow is committed to improving the customer experience for travellers and further enhances the experience of travelling.

“Our goal is to make every journey enjoyable not only on departure but also upon arrival too and we’re proud that the new Flight Club concept will be a key feature of this new lounge and demonstrates that we continually look to deliver a stellar service to our customers.”

At Heathrow, Plaza Premium Lounges already operate airside in Terminals 2 and 4 and landside in Terminal 2.


Image: Plaza Premium lounge at Terminal IV arrivals in Heathrow Airport. Photo: courtesy of Heathrow Airports.