GuestLogix and NCR partner to improve self-service retail at airports

27 October 2013 (Last Updated October 27th, 2013 18:30)

GuestLogix, a provider of onboard retail and payment technology to airlines and the passenger travel industry, has entered into a ten-year agreement with NCR, a provider of consumer transaction technologies, to provide airlines with transaction processing service.

GuestLogix, a provider of onboard retail and payment technology to airlines and the passenger travel industry, has entered into a ten-year agreement with NCR, a provider of consumer transaction technologies, to provide airlines with transaction processing service.

The partnership, which will see GuestLogix and NCR integrate their technologies, is aimed at improving the way travellers are able to make transactions through self-service airport kiosks and mobile applications.

NCR and GuestLogix will assist airlines, which are increasingly focused on generating ancillary revenue, by facilitating transaction processing.

The partnership will let airlines sell additional products and services such as seat upgrades, lounge access, and in-flight services at multiple touch points throughout the travel journey, in a secure environment.

"NCR has been the undisputed leader in the evolution of the way that retailers interact and transact with consumers."

GuestLogix president and chief executive officer Brett Proud said that his company has seen trending towards self-service retailing preferences within the travel industry.

"NCR has been the undisputed leader in the evolution of the way that retailers interact and transact with consumers," Proud said

NCR will introduce new airport kiosks that use GuestLogix's retail and payment technology at major airports around the country.

"It is now ideally positioned to completely transform the way travel operators interact and transact with their passengers and GuestLogix is elated to be such an integrated part of that strategy," Proud added.

Under the deal, GuestLogix provides 38 payment certifications and more than 40 operational certifications, both from a global and regional perspective, to ensure secure, compliant payment processing, GuestLogix said.

The company will combine its Transaction Processing Engine (TPE) into NCR Travel's traditional point-of-sale and self-service software and hardware technologies.

GuestLogix offers onboard transaction processing partner to airlines, rail operators and the passenger travel industry, while NCR enables more than 300 million transactions daily across the retail, financial, travel, hospitality, telecom and technology industries.