Geneva Airport introduces self-service baggage drop system

20 November 2013 (Last Updated November 20th, 2013 18:30)

Switzerland's Geneva Airport has introduced the Scan&Fly system from Dutch technology company Type22, which will provide passengers with a self-service option for checking in baggage.

Switzerland's Geneva Airport has introduced the Scan&Fly system from Dutch technology company Type22, which will provide passengers with a self-service option for checking in baggage.

Scan&Fly system, which allows a bag to be dropped in as little as 15 seconds, supports all key functionalities, including bag tag and claim tag printing, boarding pass and bag tag reading, and excess baggage fee payment.

Travellers can tag and drop their bag at the system, but are also welcome to bring pre-tagged baggage. According to Type22 this is the first time an airport has offered this combined process.

"Type22 is the only provider that delivers self bag-drop in a combined process, and that was exactly what we were looking for."

The airport has installed three Scan&Fly systems, which will initially be accessible to passengers flying with SWISS, Lufthansa and a selection of other Star Alliance airlines during the six-month trial period.

Geneva Airport landside projects head Jacques Morgenegg said: "Geneva Airport experienced capacity constraints in their terminal and saw self bag-drop as solution to create more terminal capacity and to speed up the passenger flow.

"We were looking for a user-friendly solution for the passenger and handling agent in a retrofit package that could be placed on existing infrastructure.

"Type22 is the only provider that delivers self bag-drop in a combined process, and that was exactly what we were looking for."

During the trial the airport will study key parameters such as how self bag-drop will shorten the processing time and how it influences the operational aspects like staff, queuing and flow speed.