Copenhagen Airports, the operator of the Nordic region’s busiest airport hub, has deployed the Quintiq software platform to better plan its workforce.
Quintiq, which offers supply chain planning and optimisation, has provided a single integrated software platform to optimise the planning of a workforce of 2,100 employees.
It replaces multiple legacy systems that were previously used by Copenhagen Airport (CPH), which handled more than 23.3 million passengers last year.
CPH has started using Quintiq’s Workforce Planning application for the management of staff rostering and task assignments.
In addition to managing union and Danish labour rules, the new system will facilitate improved transparency and visibility in workforce planning across the airport’s 11 departments.
The first stage of the Quintiq software installation has recently gone live, enabling the airport operator to make improved use of its workforce, with the next phase of implementation currently underway at CPH.
The second phase includes the installation of a mobile application, integration with SAP Payroll and the automation of key planning tasks.
Copenhagen Airports COO Kristian Durhuus said that using multiple systems to roster staff in 11 departments and plan their assignments was a very complex process.
"We chose Quintiq’s application as it offers greater visibility and flexibility for handling real-time events, particularly with its mobile application," Durhuus added.
Quintiq COO Arjen Heeres said: "Being selected by the largest airport operator in northern Europe further reinforces our position as the leading solution provider for the aviation sector."
Copenhagen Airports owns and operates the international airport at Kastrup and Roskilde Airport, which mainly caters for taxi, business and training flights.
Image: CPH has started using Quintiq’s Workforce Planning application for the management of staff rostering and task assignments. Photo: courtesy of Copenhagen Airport A/S.