Chicago O’Hare airport to deploy new customs clearance technology

7 May 2013 (Last Updated May 7th, 2013 18:30)

The Chicago Department of Aviation (CDA) is planning to deploy Automated Passport Control (APC) at the Chicago O'Hare International Airportt, making it the first airport in the US to implement the technology.

Chicago O'Hare airport, customs clearance technology

The Chicago Department of Aviation (CDA) is planning to deploy Automated Passport Control (APC) at the Chicago O'Hare International Airportt, making it the first airport in the US to implement the technology.

Jointly developed by Vancouver Airport Authority and the US Customs and Border Protection (CBP), the system would allow international passengers to enter their information at self-service kiosks for faster border clearance.

Chicago Mayor Rahm Emanuel said: "This technology will help expedite customs processing for passengers arriving to O'Hare, further strengthening Chicago as a global destination."

As part of the process, passengers have to answers a series of questions at the touch-screen self-service kiosk and after the completion of the process a receipt will be issued. The Vancouver Airport Authority will provide the software and the kiosks.

"The APC would securely handle the personal data entered into the computer system, ensuring passengers shorter wait times, less congestion and rapid processing."

Passengers then have to take their passports, travel information and receipt to a CBP officer for verification.

According to the airport, the APC would securely handle the personal data entered into the computer system, ensuring passengers shorter wait times, less congestion and rapid processing.

The CDA is planning to install 32 of the new kiosks at O'Hare airport by 1 July 2013, which has been experiencing long lines of passengers awaiting customs clearance and long delays.

Additionally, the CDA is streamlining the CBP process and looking to deploy the required resources to cope up with the anticipated growth of international passengers in the future.


Image: The new Automated Passport Control kiosks were revealed at Vancouver International Airport (YVR) in a mutual launch of the APC programme with CBP. Photo: courtesy of Chicago Department of Aviation.