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March 23, 2015

Brisbane Airport starts trial of digital departure card

Brisbane Airport (BNE) along with Queensland University has launched the trial of digital departure card for international passengers, said to be an Australian first.

By admin-demo

bne

Brisbane Airport (BNE) along with Queensland University has launched the trial of digital departure card for international passengers, said to be an Australian first.

The card has been built within the scope of the airport’s mobile app. The technology will allow passengers to enter and save their personal information for the departure card onto their mobile phones before their arrival at the airport.

The saved information is then converted into a QR code, scanned and printed at a tailored kiosk located at the airport’s international terminal.

"We are also very grateful of the enthusiastic support given by the Australian Customs Service and Department of Immigration and Border Protection."

The passenger has to sign the printed card which is then collected by Customs as part of the usual departure process.

Brisbane Airport Corporation (BAC) CEO and managing director Julieanne Alroe said: "We are fortunate to have a long association with Queensland University of Technology (QUT) and it was a team of QUT Interactive and Visual Design students who came up with the initial idea of digitalising the Departure Card process as part of a practical assessment.

"We are also very grateful of the enthusiastic support given by the Australian Customs Service and Department of Immigration and Border Protection, which both recognised the huge potential of this initiative. We saw great potential in the idea and with approval from the Department to proceed, BAC provided the capital and resources to develop the programme and necessary infrastructure, as well as ensuring all boxes were ticked from a practical, logistical and legislative perspective.

Alroe further added that the card would help passengers save time and reduce anxiety related to departure formalities, especially for non-English speaking travellers.


Image: The digital departure card feature will be available for international passengers on the airport’s mobile app. Photo: courtesy of Brisbane Airport Corporation.

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