Brazil’s GRU Airport partners with IBM to update operations and services

7 November 2013 (Last Updated November 7th, 2013 18:30)

São Paulo-Guarulhos International Airport (GRU) in Brazil has partnered with IBM to standarise and integrate the technology systems used by the airport.

São Paulo-Guarulhos International Airport (GRU) in Brazil has partnered with IBM to standarise and integrate the technology systems used by the airport.

The redesign of the airport's technology infrastructure, which is being developed and implemented by IBM, will facilitate collaboration between GRU airport operations and its multiple stakeholders, leading to improved efficiency, speed and security.

As part of the project, IBM will gradually replace existing systems with a modern flexible system that combines applications and services.

"Much like a city, an airport has a complex set of physical and digital systems."

This will establish a single platform for GRU's data, enabling the airport to more freely share information between departments, agencies and regulators.

The project is aimed at meeting the airport's demands for a digital infrastructure that supports its growing operations, while addressing the needs of airlines, retailers, financial management and business flow at the airport.

IBM Global Business Services associate partner Renato Vianna said: "Much like a city, an airport has a complex set of physical and digital systems; airlines, baggage handling, facilities, operations, and retailers that need to be interconnected to deliver a better travel experience."

The ongoing first phase of the technology and services project includes the installation and configuration of the systems, and in the next phase, IBM and GRU will begin integrating the data across departments and agencies.

The system is slated to be fully operational by May 2014 when Terminal 3 opens, boosting the airport's capacity by approximately 12 million passengers.

GRU Airport IT director Luiz Ritzmann said that the project will provide a service with more agility and quality for users of the airport.

"Another advantage is the system's ability to adjust to growing demands. The airport is acquiring a new check-in system, cameras to improve security, baggage systems and other services that need a more flexible and efficient infrastructure," Ritzmann added.