ARINC to upgrade passenger processing system at Vancouver airport

30 January 2013 (Last Updated January 30th, 2013 18:30)

Vancouver Airport Authority in Canada has signed a five-year contract with ARINC to upgrade its Common Use Passenger Processing Systems (CUPPS) technology currently being used at the airport.

Vancouver Airport

Vancouver Airport Authority in Canada has signed a five-year contract with ARINC to upgrade its Common Use Passenger Processing Systems (CUPPS) technology currently being used at the airport.

As part of the contract, the existing system at Vancouver International will be upgraded to Arinc's new vMUSE platform, which complies with CUPPS technology, as well as supporting new technology, including self-boarding gates and self service bag drops.

The contract also includes restructuring the airport authority's Common Use Self Service (CUSS) and BagLink systems.

ARINC will also be responsible for extension of Vancouver Airport Authority's dedicated on-site technical support offered by Arinc Managed Services (AMS), Arinc's IT maintenance subsidiary.

AMS offers the operational and maintenance support services for all IT systems positioned through the airport.

ARINC's vMUSE platform aims to maximise the use of airport infrastructure through shared workstations, cutting down the need for complex and costly hardware systems.

vMUSE's open design is claimed to facilitate integration with flight information displays, baggage reconciliation, gate management and operational databases.

"The existing system at Vancouver International will be upgraded to Arinc's new vMUSE platform."

Arinc's CUPPS technology will cut down the time and required efforts to implement airline applications by standardising technical requirements, while providing enhanced cost savings and rapid deployment.

Vancouver Airport Authority Simplified Passenger Travel vice president and chief information officer Kevin Molloy said that it is extending its partnership with ARINC to leverage the company's technology and technical support.

"We are continually looking for ways to enhance and streamline the processing of our customers through our facilities," Molloy said.

Vancouver Airport Authority is currently overseeing a new master plan for airport development, with an expected investment of C$2.8bn ($2.7bn) to increase its passenger handling capacity to 21 million passengers by 2013 and 25 million by 2020.


Image: The contract allows Vancouver Airport Authority to upgrade to ARINC's new vMUSE platform, which supports self-boarding gates and self service bag drops.