US-based IT giant IBM has launched a new Travel and Transportation Framework, which it hopes will eventually create a global interconnected travel network.
The framework works on five key elements, including reservation system modernisation, asset optimisation, safety, security and surveillance, multi-channel sales and services, and the operations control system.
Using one or more programme, a company can manage all aspects of its business from reservations and e-ticketing to dynamic scheduling and carbon emission reductions.
IBM's travel and transportation vice-president Raul Arce said IBM hopes the new framework will be adopted in a number of transport and travel industries, and will create the basis for a global standard and an interconnected travel network.
The framework is currently being used by individual companies in the railway sector but could help airports to improve customer service, reduce the number of lost bags, improve asset efficiency and reduce the environmental impact of air travel, Arce said.
The operational control system improves operational effectiveness by designing timetables based on a few variables and can reschedule flights in the case of unforeseen events, for example the volcanic ash cloud in Europe.
Multi-channel sales and services deal with the new ways people are travelling and the technologies involved, including inter-model travel where passengers are using several different kinds of transport to complete their journey.
The way passengers reserve and collect tickets has been updated through the reservation system modernisation, and includes the use of the internet and wireless technology such as the Smartphone.
Ensuring the most efficient use of aeroplanes is a vital part of the aviation industry and is key to any cost-cutting measures. The asset optimisation system uses a few factors to estimate how best to allocate assets and make sure planes are not wasting fuel by being left idle for too long.
The safety, security and surveillance system combines both hi-tech and traditional security to improve the safety of both passengers and aircraft by comparing models and real-time data to create a fuller picture of any situation.
Companies will be able to pick what parts of the framework suit its needs best and could improve efficiency by up to 15%.