Liverpool John Lennon Airport in the UK is using simulation to increase passenger capacity, flow and airside retail experiences, as part of an overall £12.4m (US$19m) development project.
Human Recognition Systems' Lanner WITNESS simulation software was initially used to prove and plan the new passenger security screening facility, which was three times the size of the existing facility.
Now the tool will allow the airport's planning and development team to further model the re-development and operations at the airport.
The system will help the airport to manage the predicted growth in passenger and staff output, while reducing ticket processing, search and queue times, and improving airside retail experiences.
Steve Gil, group director of environment and facilities, Peel Airports Group, said the simulation tool gives the airport significant advantages over real-life experimentation in terms of cost, time and repeatability - and the tool even includes the randomness and variability we all see in real life, despite painstaking planning.