Check-in equipment crashed at Murtala Mohammed International Airport in Nigeria, affecting airport operations for two hours on 17 January.
Hundreds of passengers were left stranded when the system shut down and the airport was forced to implement manual check-in measures that led to flight delays.
The problem took two hours to solve.
Maevis Limited, which collects aeronautical charges on behalf of the Federal Airports Authority of Nigeria, is responsible for the functioning of check-in equipment at the airport.
The airport is currently under an international terror probe as the arrested Nigerian plane bomber Farouk Muttallab began his journey from Lagos.