Airport security systems put the spotlight on passenger data

In IATA’s 2012 Global Passenger Survey, passengers revealed that their three biggest airport security gripes are long queuing times (37%), being forced to remove shoes and belts (21%) and having to take electronic items out of bags (12%).

  • controversy exists over the ways which airports like Heathrow use passenger data for commercial purposes
  • passenger data can be used to tailor your journey to your own personal needs
  • Future checkpoints should look to be minimally invasive with maximum data protection
  • Beyond Analysis CEO of customer insight and strategy business Paul Alexander