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  • Can cultural differences impact passenger satisfaction?

    Do cultural differences play a role in the overall satisfaction levels of passengers, and can these differences influence expectations around airport security or shopping? The Airports Council International recently released...

  • Airport Industry Review: Issue 38

    In this issue: airports prepare for climate change, preventing disease spread, cultural differences in passenger expectations, Brexit uncertainties, and more.

  • November’s top news stories

    The UK and US concluded an ‘open skies’ air services arrangement to govern air travel after Britain leaves the EU, and Los Angeles City Council approved a $2bn contract with...

  • London City: an inner-city airport takes shape

    London City Airport is making impressive progress as the £480m City Airport Development Programme gathers pace. What are the developers hoping to achieve, and what will the final plans look...

  • The ten largest airports in America

    The US has five of the world’s top ten biggest airports. Despite Hartsfield-Jackson Atlanta International being the world’s busiest airport as far as passenger traffic goes, it does not make...

  • October’s top news stories

    The Port Authority of New York and New Jersey started $2.7bn modernisation project for Newark Liberty International Airport, and Bangalore International Airport awarded a Rs30.36bn ($413) contract to L&T’s Buildings...

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