Gulf Air, the national carrier of the Kingdom of Bahrain and SITA, has signed an agreement that will allow it to use SITA’s network services to optimise its operations across 48 destinations.
The agreement, announced in Manama, includes the provision of all private network, internet, voice, messaging and reporting services for Gulf Air. SITA will provide a variety of connectivity methods to the airline’s offices at airports in more than 20 countries across four continents.
These will range from private MPLS-based connections to public internet connections and will include connectivity to Gulf Air’s air transport industry partners, a unique feature of SITA’s network that is embedded throughout its servicenet architecture. Through this optimisation the airline expects cost savings of up to 22% in IP-related services at airports worldwide.
Samer Majali, CEO, Gulf Air, said: "Gulf Air recognises the importance of technology as a key element of its business and has been proactively upgrading its technical capabilities to serve its customers faster, easier and more efficiently.
"The new technology optimisation not only improves efficiencies across our business but also saves our communications costs significantly. SITA is a long-standing partner of Gulf Air and its continued focus on optimising network communications by leveraging the latest technology has ensured that our partnership continues."
Because of its dedication to the air transport industry, SITA can also supply cost-effective and inherently redundant connectivity at airports, based on its private MPLS networks. Gulf Air will use these community-specific services, called SITA AirportHub, for access to its departure control systems at the 20 airports in which it operates.
Hani El Assaad, SITA President Middle East, India and Africa, said: "Gulf Air leads the way in its deployment of smart technologies. SITA’s efficient network connectivity enables savings and improved productivity for airlines and will support Gulf Air as it continues to make its operations leaner."