SITA today announced its selection by Air Arabia, the Middle East’s and North Africa’s first and largest low-cost carrier, to provide air-ground communications including data link services for the airline’s expanding fleet and network of 59 destinations.
This five-year deal is for SITA’s AIRCOM data link services for the existing fleet of 21 Airbus A320s, and the 44 aircraft on order which are due to be operational by the end of 2012. It includes basic aircraft communication addressing and reporting system (ACARS) services.
SITA Aircom will be used to support multiple airline functions such as flight operations, engineering, and administration. It will automate processes which will ensure reduced aircraft turn-around times, the pre-emptive detection of equipment failures and an overall improvement in operational staff reaction times.
Hani El Assaad, SITA’s regional vice-president for the Middle East and Turkey, said: “Air Arabia is a real success story and SITA Aircom will provide enhanced aircraft communications to support their expansion in the years to come. SITA’s voice and data service is the most reliable VHF and satellite service available today, so Air Arabia can be confident that their communication services will be fully met.”