New SITA Check-In Kiosks to Handle 30% of Passenger Throughput at Stuttgart Airport

Stuttgart Airport in Germany aims to have 30% of its ten million passengers checking in on SITA’s new compact AirportConnect S3 kiosk following the largest deployment of the kiosks in Europe to date.

In a deal valued at $13.3 million, Stuttgart Airport has renewed its common use terminal equipment contract with SITA and also ensured full integration of its AirportConnect check-in systems with 32 new AirportConnect S3 kiosks which have the lowest carbon footprint of any in the industry.

“We have been collaborating successfully with SITA for the last 15 years through many upgrades and migrations on our check-in systems,” says Susanne Hermann, manager traffic operations, Stuttgart Airport. “The migration to SITA’s AirportConnect check-in platform last year paved the way for the installation of the kiosks. So far 11 of our customer airlines are using them and they are proving to be very popular with passengers.

Check-in options on and off site

Hermann adds: “Ultimately we expect that 30% of our passenger throughput will be handled by the kiosks and this innovation will help us to reduce costs and provide much more convenience to passengers. There is great appreciation of the fact that we are installing kiosks off site as well. We have placed two in the nearby Movenpick Hotel and we also plan to install some in the new Trade Fair Centre near the airport.”

The 32 AirportConnect S3 Kiosk weighs just 70kg and boasts the smallest carbon footprint in the industry and a printer that can issue up to 5,300 boarding passes from a single roll. Two S3 Kiosks take up the same space as one conventional common use self service kiosk.

SITA regional vice president Boris Padovan says: “The AirportConnect S3 Kiosk is the most compact, free standing self-service check-in kiosk available and will certainly add to Stuttgart Airport’s reputation for being technologically advanced and passenger friendly.”

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