Czech Airlines Signs $12m Deal for SITA’s Horizon Suite of Passenger Management Solutions

Czech Airlines and air transport IT specialist SITA today announced a $12m four-year agreement for the use of SITA’s Horizon portfolio of passenger management solutions as the Czech national carrier prepares for privatisation in September.

Jiri Devat, vice president of IT and vice chairman of the board of directors, Czech Airlines, said: “Czech Airlines already enjoys a strong relationship with SITA, which we chose as our single network supplier earlier this year. We have demanded a high level of network performance and service delivery has been excellent.

“We are now building on this in a very cost-effective way to streamline our passenger management processes including inventory, reservations, ticketing/e-ticketing, departure control, web and kiosk check-in. Czech Airlines also anticipate a lot of benefits for our passengers as SITA delivers on its vision for new generation functionality within the Horizon portfolio.”

SITA’s inventory and reservations solutions will provide origin and destination capabilities to support the airline’s revenue management goals. This will be followed by new services in electronic ticketing, departure control systems and the introduction of kiosk and web check-in next year.

Ilya Gutlin, SITA regional vice-president for Eastern and Central Europe, said: “We are very pleased with this announcement as it is clear evidence of trust and confidence between two partners focused on business success. Czech Airlines has long been a customer of SITA but our collaboration has really taken off since we were chosen as the single network supplier earlier this year. Our Horizon portfolio will reduce complexity by migrating several mission-critical systems to one platform.”

Czech Airlines carried 5.6 million passengers last year and has been regularly voted the best airline in Central and Eastern Europe by business travellers in the Official Airline Guide and by readers of Business Traveller magazine.

Last year it was voted Best Airline in Central Europe in the Skytrax World Airline Awards. It has a proud heritage as one of Europe’s oldest airlines, founded in 1923, and as a member of SkyTeam offers connections to 129 destinations in 44 countries and operates a fleet of 50 aircraft.

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