ICM Airport Technics Leader in Self-Service Baggage Solutions
ICM Airport Technics is a global leader in self-service bag drop technology and inventor of the self-service Auto Bag Drop (ABD) units used by the world’s best airport terminals.
Auto Bag Drop
ICM’s ABD units enable passengers to check-in their baggage by themselves without having to queue at a check-in desk, designed to enhance the passenger check-in experience and boosting terminal operations.
The ABD solution has been in use at single and common-use airports in both domestic and international locations.
ICM’s ABD solutions are available as a simpler retrofit unit or a fully automated machine, aiming to give passengers a fast and efficient bag drop with uncompromised safety and security.
Series 7 ABD units were the world’s first to integrate biometrics for face-to-passport validation.
Advanced airport check-in kiosks
ICM announced the next-generation check-in kiosk as the latest addition to its suite of solutions. It features the same design details as the ABD range. The consistent look and feel across the entire check-in and bag drop process is intended to provide a faster and easier passenger experience.
This uniform approach to hardware and software for check-in and bag drop, as well as the ability to integrate biometric verification for single token end-to-end processing provides operational benefits for airports and airlines and ease of use for passengers.
About ICM Airport Technics
ICM Airport Technics is a rapidly growing global company that specialises in the provision of self-service baggage solutions for airports and airlines all over the world.
Headquartered in Sydney, Australia, with offices in France, Japan, Singapore, UK and the US, ICM Airport Technics uses cutting-edge technology to help airlines and airports improve the traveller check-in experience, whilst also increasing their efficiency.
As self-service and automation becomes the way forward in the aviation industry, ICM prides itself on its innovative technology that sets them apart from all other providers.
Since 2009, ICM has led the way with the most comprehensive range of self-service bag drop products to suit a large range of client needs and budgets.
ICM Airport Technics has provided more than 350 ABD units to 25 airport terminals across the world, which have processed close to 55 million bags.
The company is an established global leader in providing airports with either retrofitted or replacement type ABD units.
As the name suggests, ICM Airport Technics’ mission is to continually develop innovation that creates movement.
ICM Airport Technics – Qantas Case Study
ICM Airport Technics collaborated with Qantas to create a next generation check-in process, system, the automatic bag drop. This business-critical solution would form the backbone of Qantas’ role in reducing queues, enhance their passenger experience, and re-discover its competitive advantage position in the marketplace.
ICM Airport Technics – London Heathrow Airport Case Study
French multinational corporation Capgemini has collaborated with ICM Airport Technics to automate the bag drop process at London Heathrow Airport, as a part of the airport's technology and the passenger journey (TATPJ) programme.
The World’s Most Proven Self-Service Bag Drop Solution
Airports and airlines are looking at self-service bag drops to alleviate passenger congestion, lower operational costs and improve the customer experience. However, a significant number of challenges exist to fully realise the benefits of these solutions.
ICM will be revealing its next-generation airport check-in kiosk solution at the Passenger Terminal Expo 2018 (PTE).Read more
T1 International at Sydney Airport, Australia, has introduced 12 ICM Auto Bag Drop (ABD) units and check-in software at 36 of its kiosks.Read more
Aeroport Marseilles Provence (AMP) has ordered eight Series 1 Auto Bag Drop (ABD) units from ICM.Read more
ICM Airport Technics has won a contract from Groupe ADP for 72 Series 1 self-service Auto Bag Drop (ABD) units at Paris-Orly Airport, France.Read more
The highly anticipated grand opening of Terminal 4 at Singapore Changi Airport saw 50 of ICM Airport Technics' market-leading auto bag-drop (ABD) units go live.Read more
Munich Airport has confirmed that two of ICM’s next-generation Series 7 Auto Bag Drop (ABD) units would be installed for trial at Terminal 1.Read more
Delta Airlines Selects ICM’s Biometrically enabled Auto Bag Drop Units for Trials at Minneapolis St Paul
Delta is introducing four self-service bag drop machines at Minneapolis-St. Paul International Airport later this year, a $600,000 investment that allows customers to quickly, securely and easily check their own bags.Read more
Air New Zealand has installed the first of its new biometric technology-enabled self-service bag drops at Auckland Airport.Read more
ICM Airport Technics has merged under a common ownership with aviation software solutions provider Vedaleon Technologies, keeping both operations independent.Read more
ICM Airport Technics Awarded Contract to Install Self-Service Auto Bag-Drops at Singapore Changi Airport
ICM Airport Technics, a global leader in self-service bag-drop and baggage handling solutions, has signed a contract with Changi Airport Group (CAG) to supply and maintain Hybrid auto bag-drop (ABD) units. The units can be used either as self-service bag-drop machines or conventional check-in counters. They will be installed progressively at Changi Airport.Read more
ICM Airport Technics will be exhibiting at Future Travel Experience to be held 7-9 May 2013 at Hong Kong Asia World Expo. At FTE Asia we will be demonstrating our newest Auto Bag Drop series, as well as presenting our Common User Self-Serve (CUSS) platform solutions. Come and visit us at Booth #22.Read more
Heathrow Airport launched the ICM Auto Bag Drop (ABD) into the live operational environment in Terminal 3. The first participating airline is Qantas Airways with British Airways scheduled to start live operations before the end of November 2012.Read more
Together with Qantas, ICM Airport Technics has developed a new self-service bag drop system. Eighty of these systems are already in operation at six Australian airports. For the first time in Europe, the system will be introduced at inter airport in Munich and you can visit ICM Airport Technics iRead more
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