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November 5, 2018

Airport Industry Review: Issue 37

In this issue: the UK’s first digital control tower, airport retail, innovations in explosives detection, transfer facilities and more.

By Eva Grey

Airport Industry Review is now available to read on all devices. Read the latest issue here.

In December, Cranfield Airport will become host to the UK’s first digital control tower, a move that hopes to turn the airport into a testing ground for more digital ATC technologies. We profile the project to see what benefits there are to forgoing traditional air control towers.

This issue is heavily focused on airport retail. Between the rise of ‘gate huggers’ and arduous security checks that sap passengers’ will to shop, airports are facing a big challenge when it comes to non-aeronautical revenue growth.

We also look at the pitfalls of free public WiFi in airports, a favourite among travellers, after a new report has shown that signing in might open unsuspecting passengers to hackers.

In security, we present the latest tech solutions presented at the UK’s Defence and Security Accelerator demonstration day and talk to ACI about the some of the work it has done to make sure people are safe, wherever they may be in an airport.

In this issue

Remote control: investigating the UK’s first digital ATC tower Cranfield Airport’s new digital tower is expected to start operations in December 2018 and will act as a testing ground to roll out more digital ATC technologies across the UK. Joe Baker finds out what benefits could be unlocked with the digitisation of airport control towers. Read the article here.

Landside security: a top airport priority While some commentators have gone so far as to call security on the concourse ‘flying’s black hole,’ it’s true that airports around the world are investing more energy and resources in landside security than ever before. Julian Turner spoke to Nathalie Herbelles of Airports Council International to find out more about the multi-layered approach being taken to protect passengers long before they pass through security. Read the article here.

Come buy with me: airport operations as a driver of revenue growth What is the difference between a city and an airport? Making the distinction is actually harder than you’d imagine. Here, airport practice leader at Genetec David Lenot explains why airports should start focusing on making their passengers happy in a bid to boost retail revenue. Read the article here.

Is airport public WiFi cyber secure? Earlier this year, cybersecurity experts Coronet published a report ranking the US airports where passengers are most likely to be hacked if they sign in via a public WiFi network. But just how risky is it to connect to public WiFi in an airport? Elliot Gardner finds out more. Read the article here.

Detect and defuse: tracking explosives in airports The Home Office recently launched a competition to find new technologies to detect explosives in electronic devices. Adele Berti attended a demonstration event in London, where most of these innovative technologies were showcased. Read the article here.

Gate huggers: should airports look to deploy more retail at boarding areas? US airports are boosting retail in boarding areas to appease ‘gate huggers’ – passengers who tend to stick near their boarding gates rather than spend valuable time in duty-free areas. Joe Baker considers the causes behind this trend and whether airports in other countries should follow the US’s lead. Read the article here.

Transfer facilities: making the right connections Dublin Airport has just opened a new €16m transfer facility in Pier 4 for passengers with connecting flights. Transfer passengers are an important part of many airports’ operations, but what are the specific needs of connecting passengers and how has Dublin Airport designed its new facility to meet their expectations? Elliot Gardner finds out. Read the article here.

Comparing air traffic across the world’s airports Airports come in all shapes, sizes and levels of activity. Recently, Addison Lee developed an interactive aircraft tracker that brings to life the daily movements of some of the world’s largest and smallest airports. View the infographic here.

Next issue | December 2018

Recent analysis has found that a quarter of the world’s busiest airports are dangerously close to sea level. In our next edition, we find out which airports are identified to be most at risk and what they can do to contend with the threat.

While passenger satisfaction is high on the agenda of every airport, a new report indicates that cultural differences might play a part in how happy travellers are with their transit around the world. We delve deeper into this concept to see whether there is any truth to it.

We also find out why airports can often be havens for disease and what they can do to combat this, and catch up with London City, which has recently released a video showcasing its impressive progress on an £480m development programme.

Finally, we explore how Brexit threatens to shake the UK aviation industry to the core, in the wake of warnings over disruption to travel, regulatory pressures and uncertain airport expansion plans.

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