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FUTURE ROUTES ENVIRONMENT
BAGGAGE HANDLING GROUND OPERATIONS
SAFETY & SECURITY AIR TRAFFIC CONTROL
AIRPORT MANAGEMENT

FUTURE ROUTES

Keeping Up With Demand
Glen Hauenstein, Chief of Route Planning, Delta Airlines

With more than 60 new international routes added in the last year, Delta is adding international flights at a faster rate than any other major US airline – what are the implications?

Making History
WK Lim, Regional Vice President Americas, Singapore Airlines and Richard Vacar, Director, Houston Airport System

Singapore Airlines has announced historic new international air services to Houston, marking the first scheduled passenger flights from Houston to Singapore and Moscow.

Fierce Competition
Daniel Skjeldam, Chief Commercial Officer, Norwegian Air Shuttle ASA and FlyNordic

FlyNordic and Norwegian Air Shuttle ASA are fighting off fierce competition from rival airlines with the introduction of new routes. Adjustments in production capacity and a steady increase in passengers is also opening up the airlines potential for the future.

Facts and Stats
The latest routes facts and stats from the global flight information and data solutions company, OAG.

Routes 2008 Event Preview
Routesonline.com reveals why the 2008 World Route Development Forum, held in Kuala Lumpur, is an event not to be missed.


ENVIRONMENT

Noise Nuisance
David Behrens, Director of Infrastructure, IATA

A look at how noise abatement procedures can affect route plans and also bring significant cost savings for airlines.

Passenger Handling: Enhancing the Passenger Experience
Jacqueline Neville, Head of Product Development, Manchester Airport, UK

As greater emphasis is given to creating an enhanced passenger experience and brand presence for airlines, Future Airport talks to Manchester Airport to find out how it is maximising the use of its check-in capacity.

The Processing Evolution
Parker McClellan, Senior Director of Airports, Greater Orlando Aviation Authority, Orlando International Airport

How is technology evolving passenger processing at Orlando International?


BAGGAGE HANDLING

Classic and New Approaches
Michael Rumpf, Manager Baggage Handling Services, Athens International Airport, Greece

We examine Athens International Airport's newly developed baggage management solution that not only covers the classic aspects of baggage reconciliation, but also features some unique practical baggage handling approaches.

Responding to Numbers
Andy Murphy, Head of IT, Dublin Airport

An article looking at the IT and technology used to assist and improve the efficiency of baggage handling at the airport and a focus on the systems and processes used to help with the ever-growing number of passengers passing through Dublin Airport (23.2 million passengers used Dublin Airport in 2007).


GROUND OPERATIONS

Improving Safety
Mike O'Brien, Director, Auditing Programmes, IATA

A look at the IATA safety audit ground operations programme, which exists to improve safety and quality in ground operations.

Winter Operations
Erik Gill, Director Airport Services, Oslo Gardermoen Airport, Norway

Preparing for winter can mean a change in procedures when handling aircraft safety.


INFORMATION SYSTEMS

The Arrival of Change
Eric Leopold, Project Manager, BCBP, IATA, Switzerland

How the arrival of barcoded boarding passes mean changes for desk, kiosk and gate equipment and how this will be implemented by major airports.

Providing a Holistic Approach
Eamonn Cheverton, Enterprise Architect, BAA

A focus on collaboration, information exchange models and the integration of passenger, flight and bag information to provide a holistic approach to the kerb-to-gate process.


AIR TRAFFIC CONTROL

Recruitment and Skills Shortages
Doug Churchill, Executive Vice-President Professional, International Federation of Air Traffic Controllers' Association

What can airport companies do to address issues surrounding recruitment and skills shortages, and what measures can be implemented to alleviate pressures on ATC staff?


SAFETY AND SECURITY

From Chaos to Success
Johnnie Müller, Head of Security, Copenhagen Airports, Denmark

How Copenhagen Airport has turned security chaos into success through staff and specialist collaboration.

The E-Borders Concept
Julie Gillis, e-Borders Programme Director, Border and Immigration Agency, UK

How the e-borders concept will contribute to border control and the wider threats to the security of the country, and what this will mean to European airports.


AIRPORT MANAGEMENT

Renovation and Modernisation – Overcoming the Obstacles
Brian Kinsey, Business and Marketing Manager, Lambert-St Louis International Airport

In February 2007, Lambert-St Louis International announced a $150m renovation, which will include overhaul of just about everything at the main terminal, from road signs to window panes. The project will be completed in 2012.



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