Rockwell Collins unveils new ARINC PaxLink passenger service system


Rockwell Collins has launched a new intuitive passenger service system (PSS), ARINC PaxLink, to provide airlines with a range of tools to improve their business management.

The new Rockwell Collins system is currently available for airlines worldwide.

ARINC PaxLink, which is a fully hosted web-based solution, can be deployed quickly as the system does not require any additional hardware or network installation.

The carriers will be able to choose from a wide range of modules to develop a customised solution that would help streamline passenger check-in, boarding and flight load planning, including a reservations system, inventory management system, departure control system, and weight and balance.

The modular design of the new system will have provisions for easy expansion and updates over time.

"ARINC PaxLink provides airlines with an end-to-end solution, decreasing costs and improving operations."

Rockwell Collins Commercial Aviation and Network Services vice-president Michael DiGeorge said: “ARINC PaxLink provides airlines with an end-to-end solution, decreasing costs and improving operations.

“From aircraft equipage to aviation communications (air-to-ground and ground-to-ground) to passenger ticketing, integrating connectivity and applications helps ensure reliability, consistency and high-quality customer service for our airline customers.”

The ARINC PaxLink system is a collaboration between Rockwell Collins and Sqiva, which was established in 2004 to develop new information technology (IT) solutions for the transportation industry.

In May, Rockwell Collins’ ARINC vMUSE common use passenger processing solution (CUPPS) was selected by Korea Airports (KAC) for implementation at 14 airports across South Korea.


Image: Rockwell Collins’ ARINC PaxLink is an intuitive passenger service system that provides airlines with a suite of tools to better manage their business. Photo: courtesy of Rockwell Collins.