A new report published by air transport IT provider SITA has revealed that airlines and airports are investing in new technology to predict and prepare for future events.

SITA’s analysis reveals that half of airlines and airports are expected to implement predictive tools using artificial intelligence and cognitive computing over the coming five to ten years.

Titled ‘The future is predictable’, the report outlines that the efforts are being made to tackle the estimated $25bn cost of flight disruptions to the air transport industry.

SITA market insight director Nigel Pickford said: “There is a desire to remove as much uncertainty as possible during travel. Airlines and airports are focusing on technologies that will make them more responsive to issues in their operations.

“Our technology research team, SITA Lab, is currently developing disruption warning and prediction capabilities using industry-specific and public data feeds such as Twitter, to help tackle this huge challenge and reduce this tremendous cost to the industry.”

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"Airlines and airports are focusing on technologies that will make them more responsive to issues in their operations."

Airports and airlines that are featured in the report are Gatwick Airport, easyJet, Brussels Airport Company, Delta Air Lines, Emirates, Denver International Airport, KLM and Meridiana along with industry perspectives from International Air Transport Association (IATA) and Airports Council International (ACI).

Predictive modelling, machine learning and data mining are already being trialled by some companies, which aim to provide new passenger information services.

This year, SITA Lab plans to validate delay predictions with airlines and airports and complete up to five trials with its industry partners.

SITA’s delay prediction algorithm and disruption warning feeds will then be incorporated into its services to the air transport industry.


Image: The report focuses on the way efforts are being made to tackle the estimated $25bn cost of flight disruptions to the air transport industry. Photo: courtesy of SITA.