The UK's Liverpool John Lennon Airport (LJLA) has completed the latest phase of terminal modernisation works intended at enhancing the travel experience for departing passengers. 

As part of the £3m improvement, the airport has renovated and upgraded approximately 2,000m² of the upper floor of its departure lounge, as well as opening several new shops and food outlets.

The refurbished space provides the airport passengers with additional options to shop and dine, or have a rest before boarding their respective flights.

Other enhancements to the terminal include development of new and improved stores for existing retailers, construction of new washroom facilities, and installation of large flight information screens, new seating arrangements and additional lighting.

"We believe these latest improvements have created a real ‘wow factor’ for passengers as we welcome them into the departure lounge."

A further £2m phase of the airport upgrade project will include expansion and remodelling of the existing duty-free shop, in addition to upgrading several other areas.

LJLA commercial director Lucy O’Shaughnessy said: "Previous investments in a number of passenger facilities at the airport have seen our customer satisfaction levels reach an all-time high. 

"We believe these latest improvements have created a real ‘wow factor’ for passengers as we welcome them into the departure lounge, building on existing positive passenger feedback and further enhancing the customer experience."

The airport began the terminal upgrade work of its departure lounge in November last year. 


Image: Liverpool John Lennon Airport’s departure lounge entrance. Photo: courtesy of Liverpool John Lennon Airport.