Lanseria Airport installs SITA’s self-service solutions


Lanseria International Airport in South Africa has selected global IT provider SITA’s self-service technology in a bid to ease passenger experience and provide enhanced common-use functionality for airlines.

With the installation of the self-service technology, Lanseria becomes the first South African airport to implement self-bag drop and mobile boarding services.

Passengers who have checked in online or on their mobile devices can use SITA’s Scan&Fly self bag-drop units to tag and drop their luggage in less than a minute before heading directly towards the boarding gate.

With the plug-and-play design of the Scan&Fly units, the bag-drop technology can be easily installed onto the check-in desks of the existing airport, optimising its terminal space and enhancing the speed of self-service.

In addition, the airport has deployed SITA’s Airport iValidate solution that will allow it to automatically verify all types of boarding passes, including home-printed A4 and mobile boarding passes.

This will help increase security as well as speed up the check-in process for the travellers.

"The bag-drop technology can be easily installed onto the check-in desks of the existing airport, optimising its terminal space and enhancing the speed of self-service."

Lanseria International Airport chief operating officer Gavin Sayce said: “Our passengers and airlines have always valued the ease of use when travelling through Lanseria International Airport.

“The investment in new technology, together with new infrastructure such as the multi-storey parking we are building, is aimed at maximising this convenience. We want this airport to remain the airport of choice for both airlines and their passengers.”

In addition, the airport will launch new baggage reconciliation technology provided by SITA.

The airport will modernise its common-use kiosks and desk infrastructure to use SITA’s cloud-based solution, eliminating the need for local servers.


Image: Lanseria International Airport in South Africa. Photo: courtesy of SITA.