Honeywell Aerospace has launched two new mobile applications, Pilot Gateway and My-Maintainer, to help pilots, maintainers and operators increase their efficiency.

While more emphasis is being laid on the customer experience and support throughout all phases of a flight, the new apps will help pilots with the latest avionics manual, maintenance personnel with instant parts information and operators with flight planning services.

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The Pilot Gateway website and mobile app has been designed by the company to provide easy access to Honeywell training materials, manuals, videos and other resources to pilots. Submitting questions and feedbacks to the flight technical services team and aerospace technical support have also been made easier.

"People are accustomed to having information at their fingertips through wireless personal electronic devices, and this is no different whether they are on the ground or in the air."

The application’s interface, organisation and content selection process has been developed by pilots serving on the global customer committee.

The app also uses Honeywell’s Data LAN Management Unit Wireless (DLMU-w) system, which allows maintenance personnel to wirelessly access information and perform fault analysis from data stored on the aircraft. Personnel get mobility and increased usability for remote maintenance. The feature of logging fault history allows users to compare similar faults for ease of troubleshooting.

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The My-Maintainer app helps to improve maintenance cycles and cuts downtime to make work easier for the maintainer and reduce cost for operators.

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Speaking about the products, Honeywell Aerospace vice-president of marketing and product management Michael Edmonds said: "People are accustomed to having information at their fingertips through wireless personal electronic devices, and this is no different whether they are on the ground or in the air.

"Honeywell develops and offers innovative services to ensure anyone involved in flying has easy access to the information they need, when they need it, to enhance efficiency and safety."