Gatwick Airport’s Community app shortlisted for seven national awards


London Gatwick Airport’s ‘Community app’, conceptualised by the airport in collaboration with AirportLabs, has been shortlisted for seven national awards.

Designed and developed to be used by a number of airports, the application was launched at Gatwick last year.

The technology provides users with easy access to real-time airport information on their smart phones.

Gatwick Airport chief information officer Cathal Corcoran said: “The Airport ‘Community app’ is one of the ideas we have pioneered for the wider airport industry and it has become a great success.

“The app helps us to keep the entire workforce on campus in tune with the airport.

“About 10,000 employees from 250 entities use the app at Gatwick. I am delighted to hear that Gatwick has been shortlisted for these awards and look forward to hearing the final results.”

"About 10,000 employees from 250 entities use the app at Gatwick."

The ‘Community app’ helps communicate data related to departure or bag delivery performance, hourly passenger departure and arrival numbers, aircraft turn milestones, fault reporting, localised airport weather information and public transport updates.

In addition, information alerts can be customised so that staff members only receive data relevant to their job.

The app can be used to make staff aware of evolving incidents at the airport, and features messaging channels that allow them to communicate with airlines directly.

Since its launch, the application has been rolled out at 12 different airports worldwide.


Image: Gatwick Community app. Photo: courtesy of Gatwick Airport.