Contributor: Albert Pang

Albert Pang is responsible for the overall direction of enterprise applications market coverage at IDC, having spent nearly 20 years analysing and writing about the software industry from the early days of ERP deployment to the latest innovations in web services architecture.

As IDC Director of Enterprise Applications Research, Mr. Pang is considered an expert on ERP, financial and human capital management applications markets, providing strategic advice and best-practice perspectives to vendors and customers on technology adoption trends and vertical industry dynamics. Mr. Pang is based in San Mateo, California.