Editorial Contributor
Andrea Baroni, Head of Airport Operations, Zurich Airport
In 2002 Andrea Baroni became the head of airport operation of Zurich Airport. Previously he was the vice president of Swissair operations control from 1981 to 2001. He was Station manager, Kinshasa, Zaire between 1978 and 1981.
How has a new management approach led to dramatically improved results at Switzerland's busiest airport?
