STENTOFON - Communications Systems for Airport Security Announcements, Emergency Stations, and Help and Information Points

Terrorism has become a big problem for airlines and air travellers since the 1970s. But even before then, STENTOFON understood that integrating voice into the security system prevents damage escalation by enabling people to ask and respond. Voice is an excellent notification mechanism in emergency situations as it can reach and inform all concerned people no matter where they are or what they are doing.

Hi-Fi quality (15 kHz general audio interface), crystal clear voice is one sure way to enhance security, seamless integration through standard protocols is another. The STENTOFON AlphaCom XE integrates numerous voice communications applications/systems such as PA, TETRA and traditional radio, IPPBX, GSM, DECT and management systems, such as PLC, OPC, Access Control, CCTV, Intruder and Tamper Detection systems.

Airport PA systems

STENTOFON systems interface with the emergency services, gives priority to security announcements, and provides voice evacuation of passersby from a critical area. Integrated with other security systems and devices, the guardroom has an eye, voice and ear, and can make security PA announcements from any intercom station or the PA system itself.

STENTOFON stations offer, arguably, the best voice reproduction available on the market. All of the stations and help points are easy to use – once a call has been placed, speech can be made hands free.

Airport emergency stations

Emergency points play a crucial role in providing an early warning system, and because it has crystal clear two-way communication, much vital information is collected by the guardroom. It is in these areas of applications that STENTOFON products stand out. The stations are made of the highest quality and can sustain the toughest environments. When they are activated, they will operate even though they may have been unused for many years.

Airport help and information points

Almost all airport facilities are located on vast premises. Information points and emergency stanchions spread all over the parking area, the terminals, the departure/arrival halls provide essential services to the passengers. STENTOFON emergency stanchions are configured to immediately override the system, allowing instant access to the guard room. Integrated with a CCTV camera, the guard instantly sees and hears what is going on whenever the button is pushed.

Airport internal communication systems

Staff working at an airport, including those working for airlines and air freight carriers can all use STENTOFON systems for simple but invaluable internal communications. AlphaCom systems already installed are used for Public Address gate announcements, gate and check-in desk communications, communication with security staff, baggage areas, airline back offices and more.

STENTOFON AlphaCom supports many hundreds of user terminals which can be strategically placed and programmed with 'priority set-up', those with customer facing positions sited at ticketing, check-in, baggage handling and customs particularly benefit from these capabilities, in addition to the impressive feature list.

Robust airport terminals

STENTOFON products also provide an excellent service to baggage handlers, maintenance staff and all airport personnel in a hurry. The substations are strong and robust and are made to withstand rough usage. Special microphones which cancel out background noise make life much easier for the control room and loud external speakers do the same for baggage handlers on the runway.

These stations are also available as master stations. A full numeric keypad allows the user to choose which stations he or she wishes to address. The keypads have large call buttons so there is no need to remove working gloves while using the intercom.

Finally, the station can withstand extreme temperatures and humidity, which is crucial under tarmac conditions. The open runway offers little or no shade, so on hot summer days it is crucial that the stations can withstand direct sunlight.

Airport control centre solutions

When choosing a communication system for demanding environments such as a control room performing critical operations, an important criterion is the seamless integration of security devices. With speed and reliability being vital operational elements of a control room, nothing is faster or more reliable than a single intercom station handling multiple security applications such as CCTV, audio, access control, two-way radio and mass notification.

The STENTOFON AlphaCom E is the most advanced VoIP communication system on the market today. Our wide-band audio, call set-up time (milliseconds) and flexibility is unmatched. STENTOFON utilizes a codec that allows for better frequency response than standard telephony. And when it comes to system logging and reporting, the AlphaCom E is unsurpassed with its SNMP, SYSLOG and e-mail functions.