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Unisys Passenger Service and Operational Efficiency Improvements

Unisys provides innovative technologies to improve passenger services and increase operational efficiency in airports.

Unisys aims to enhance client facilities and optimise efficiency, while managing risk and growing revenues.

Airport operation and passenger service improvement solutions

Unisys’ mission-critical solutions, consultancy and system integration services enable clients to improve the quality of time spent in and around airport terminals, and to simplify complex airport activities such as baggage tagging, and flight check-in.

The company’s Passenger Facilitation Solutions Suite allows clients to customise the passenger experience, and operate a true shared and common-use environment, which uses modern technologies and a variety of self-service, mobile, and off-airport options, including home printed bag tags.

Smartphone enabled mobile airport management solutions

Unisys’ Airport Operations Solutions Suite provides a single, consistent set of applications and tools for planning and managing all aspects of an airport’s operational workload.

The system implements smartphones to provide mobile alerts in order to create easier, more accessible solutions for airport management and operations staff. Unisys provides services in more than 100 airports worldwide.

Home-printed bag tags and baggage reconciliation solutions

Unisys supplies baggage reconciliation systems that are used in every Australian, and most New Zealand international airports. The company’s solutions secure and validate approximately 19 million bags a year.

The company also developed and designed the first-of-its-kind home-printed bag tag solution for Billund Airport, Denmark, which resulted in a 40% reduction in queues at check-in / bag drop.

Unisys is a consistent service provider, which has a variety of impressive credentials, including:

  • Unisys provides services and solutions in more than 100 airports worldwide
  • 18 of the top 25 global airlines rely on Unisys Solutions
  • Nearly one quarter of all air travellers worldwide check-in for their flights using Unisys systems
  • Of the 50 top air cargo carriers, 16 use Unisys logistics solutions
  • More than 20% of the world’s air cargo shipments are processed on Unisys solutions

About Unisys

Unisys is a global information technology company, which works with many of the world’s largest companies and government organisations to solve a range of IT and business challenges.

Unisys specialises in providing integrated, leading-edge solutions to government, financial services and commercial markets.

With more than 20,000 employees, Unisys’ products include cloud and infrastructure services, application services, security solutions, and high-end server technology.

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Passenger Self-Service from the Airport’s Perspective: Today and into the Future

Today, self-service is an everyday reality of air travel. Ranging from booking, to check-in, to baggage drop, to boarding, to border crossing, to baggage recovery, the trend is irrevocable and subject to significant growth.

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