Sky Assist

Arrival Services – Lost and Found Automated Baggage Handling and Tracing Software

New Module Restructured from AHL, DPR and OHD

Sky Assist decided in late 2015 to start developing from scratch its BagAssist core application for agents. The main reasons were that, even though BagAssist has been coded as a...

New Module Restructured from AHL, DPR and OHD

Sky Assist Introduces New Auto-DR / Delivery Module

A brand new module is ready for going live for all BagAssist customers, in its desktop version or running on a tablet as an hybrid app (compatible iPad and Android): the Auto-DR / Delivery...

Sky Assist Introduces New Auto-DR / Delivery Module

Ground Handling International Conference in Copenhagen

This year, Sky Assist product manager Eric Stessels will be present at the exhibition and conference organised by GHI in Copenhagen, Denmark, from 28 to 30 November...

Ground Handling International Conference in Copenhagen

Sky Assist at the WorldTracer Conference in Shanghai, China

Sky Assist, represented by Luc Trentels (managing director), will be present at the WorldTracer user conference organised by SITA in Shanghai, China, from 31 October until 02 November...

Sky Assist at the WorldTracer Conference in Shanghai, China

How e-AHLmanage Provides Passengers with an Accurate Status of their Delayed Bags

In mid-2016, Sky Assist upgraded its e-AHLmanage solution by allowing each handler to configure when and whether data are retrieved from World Tracer or from the BagAssist database. This...

How e-AHLmanage Provides Passengers with an Accurate Status of their Delayed Bags

The Reclaim Project at Brussels Airport

Until recently, passengers coming to pick-up their delayed baggage at Brussels Airport had to access the lost and found offices via the same way than the passengers exiting the arrival area....

The Reclaim Project at Brussels Airport

m-AHLreport Offer Passengers to Declare Delayed Bags on their Smartphone

m-AHLreport is our new mobile application for passengers to declare their missing bags on their smartphone. e-AHLreport is already used by several of our customers (Air France KLM, Swissport,...

m-AHLreport Offer Passengers to Declare Delayed Bags on their Smartphone

Interview: How to Speed Up the Handling of Early, Late or Unsorted Bags?

At Sky Assist, communicating with the operations at arrival services and customer relations is critical: it helps us developing our solutions in line with the industry's needs. On a regular...

Interview: How to Speed Up the Handling of Early, Late or Unsorted Bags?

Meet Sky Assist at the Forthcoming Industry Events

During the first two weeks of November, SkyAssist will take part in two international industry events to spread the latest news about ground-handling operations and meet new and existing...

Meet Sky Assist at the Forthcoming Industry Events

A Boost in Mobile Usage?

The Airline IT Trends Survey from SITA forecasts a boost in mobile usage for the coming...

A Boost in Mobile Usage?