Qantas Auto-Mishandled Project
New Customers for Sky Assist in 2011: Arc Transports, Colitel and Billund Airport
New customers have been joining the Sky Assist customer community in 2011. Arc Transports and Colitel have been selected by Air France for their baggage deliveries, respectively in Paris CDG...
New 2011 Version of BagAssist Available with Action Files and Self-Service Solutions OnlineAHL
Following the user conference successfully held in Brussels in June 2011, many new features have been presented and will be added to the BagAssist 2011 version that will be available in...
Sky Assist to Attend Ground Handling International Conference in Vienna
Sky Assist, the IT niche software company specialised in top class web-based solution for arrival services and lost & found departments, is pleased to announce that it will be attending...
Luxair, CART and SBA Become Sky Assist Customers
Brussels — New customers have been joining the Sky Assist customer community in 2009. Luxair Services and SBA, a French ground-handling company, have joined the BagAssist...
Swissport Geneva Introduces First Self-Service Lost-Baggage Reporting System
Geneva/Zurich — Swissport International, the world's leading provider of ground services to the aviation sector, has marked a further e-services milestone with the introduction of a...
Qantas Implements BagAssist with New Web-Service Interface
SkyAssist, the Belgian provider of advanced niche IT software for the air transportation industry, has welcomed some new customers for its BagAssist product suite, among them Qantas Airways,...
2009 Version of BagAssist Launched with New Features
Brussels — Following the user conference successfully held in Brussels on 26-27 May 2009, many new features have been presented and added to the 2009 version of BagAssist. These include...
Malev Hungarian Airlines Switches to Paxclaims for Baggage Management
Malev Hungarian Airlines has decided to move to the PaxClaims application as a follow-up action for the airline that joined the OneWorld alliance since 1st April 2007. PaxClaims has been...
Business-to-Passenger Modules
Our two new Business-to-Passenger modules, part of the baggage incident control for the passenger, are now ready to move further. The PaxAHL (self-declaration on a kiosk in airport arrival...
Air France and KLM joins the BagAssist user community:
Air France and KLM, major European airlines part of the Air France / KLM holding, have jointly selected the BagAssist product to implement in the first phase of Paris Charles-de-Gaulle...
4th BagAssist User Conference
The 4th BagAssist user conference will take place on April 24-25 2007 in Brussels. The user conference is the unique platform for all the BagAssist users to not only exchange their...
PaxClaims - The Web-Based Passenger and Baggage Claim Management Software
PaxClaims is a state-of-the-art web-based interactive passenger and baggage claims management system. Some of the key benefits of the PaxClaims system include: Monitor and reach key...
Third BagAssist User Conference
The third BagAssist user conference will take place on April 25-26, 2006 in Brussels. The user conference is the unique platform made for all the BagAssist users not only to exchange...
PaxAHL Module (Self-Declaration by the Passenger at the Airport) and VPN Test Access
The B2C module called "light AHL" is now ready and has been tested by several customers. The final version will be presented to the BagAssist user community during the third user conference at...
The New BagAssist Business to Customer Modules: Empowering the Passenger to Solve Baggage Incidents
There is nothing more frustrating for a passenger than a baggage incident at the end of a journey. The way in which the incident is treated can easily undermine customer loyalty. Until now...
Groundforce Selects BagAssist and BagAutorush to Enhance Baggage Handling Services in Portuguese Airports
Groundforce, born out of the Portuguese Handling company which has more than 60 years' experience in ground handling, has selected BagAssist and BagAutorush for use in Portuguese airports....
BagAssist Products - Fast, Effective Passenger Baggage Handling Systems
With the BagAssist suite, it is now possible to simplify daily work, improve staff productivity and flexibility and, at the same time raise quality standards in the lost and found baggage...
2nd BagAssist User Conference, 12-13 April 12005, Brussels, A Great Success!!
The second BagAssist User Conference took place in Brussels in April 2005, and was a great success with excellent participation and customer feedback. The Conference welcomed not only...
ADP (Aéroport de Paris) selects BagAssist for its Lost & Found Baggage Departments at Roissy Charles de Gaulle and Orly Airports
SkyAssist, the Belgian provider of advanced software for the air transportation industry, has widened its customer base by welcoming ADP (Aéroports de Paris) into the BagAssist user...
BagAssist and BagAutorush - Ten Years of Success
Belgian Ground Services and Sky Assist collaboration is a long story, started in 1995 with the first application release of a product then called Estetic. The basic idea was (and is...
A Big Step Forward in Swissport’s “Plus 10” Program
BagAssist, the web-based baggage-tracing product from Sky Assist, was implemented in its first web-based release in May 2002. Since then, our three Swiss stations, Zürich, Geneva and Basel,...