Together with Qantas, ICM Airport Technics has developed a new self-service bag drop system. Eighty of these systems are already in operation at six Australian airports. For the first time in Europe, the system will be introduced at inter airport in Munich and you can visit ICM Airport Technics in Hall B5, Booth 1406.
With the automatic self-service bag drop, the passenger can check-in their baggage without having to queue at a check-in desk. This is how it works:
A touch-screen monitor welcomes the traveller. The system scans the boarding pass. Boarding details are checked and validated. The passenger places his bag on the weigh-scale conveyor, using a tub if necessary. The bag is weighed and dimensions are checked. Excess payments are calculated. If excess weight is detected, the passenger can opt to pay excess or to re-pack the bag. Heavy tag is printed, if required. The bag is processed, the bag tag is activated and the bag is sent to the baggage handling system.
In comparison to other bag drop systems, the Qantas ICM Bag Drop System uses a two-step method. Passengers check-in via a kiosk or online. This first step consists of time-consuming processes e.g. choice of seat, printing of boarding card and baggage tag. The second step- the baggage check-in time is thus reduced to between 15 and 45 seconds, depending on the passenger’s experience. As these processes are separate, less bag drop systems are necessary and the existing check-ins are less frequently used.
The system operates with both paper and RFID boarding cards, together with barcode and RFID baggage tags. The advantages compared to conventional check-in desks are: fewer check-in staff required and passenger processing is much faster.
This bag drop system, which up to now has been exclusively in operation in Australia, will be on show at the inter airport exhibition in Munich from 11 – 14 October (hall B5, stand 1406).