ICM Airport Technics Leader in Self-Service Bag Drop And Baggage Handling Solutions
ICM Airport Technics is a global leader in airport baggage technology, and inventor of the self-service Auto Bag Drop units used by the world’s best airport terminals.
Headquartered in Sydney, Australia with offices in the UK, France, Singapore and the USA, ICM Airport Technics uses cutting-edge innovation to help airlines and airports enhance the traveller check-in experience, whilst also improving their efficiency.
ICM Airport Technics currently operates over 350 Auto Bag Drop units in 25 airport terminals across the world, and have processed more than 55 million bags
Auto Bag Drop
ICM’s Auto Bag Drop (ABD) units enable passengers to check-in their baggage by themselves without having to queue at a check-in desk, enhancing the passenger check-in experience and boosting terminal operations.
It is proven for single and common-use airports in both domestic and international environments.
ICM’s range of solutions, whether a simpler retrofit unit or a fully automated machine, the goal is to give passengers a fast and simple bag drop.
ICM’s Series 7 Auto Bag Drop (ABD) units are the world’s first to integrate biometrics for face to passport validation.
ICM Airport Technics – Qantas Case Study
ICM Airport Technics collaborated with Qantas to create a next generation check-in process, system, the automatic bag drop. This business-critical solution would form the backbone of Qantas’ role in reducing queues, enhance their passenger experience, and re-discover its competitive advantage position in the marketplace.
ICM Airport Technics – London Heathrow Airport Case Study
French multinational corporation Capgemini has collaborated with ICM Airport Technics to automate the bag drop process at London Heathrow Airport, as a part of the airport's technology and the passenger journey (TATPJ) programme.
The World’s Most Proven Self-Service Bag Drop Solution
Airports and airlines are looking at self-service bag drops to alleviate passenger congestion, lower operational costs and improve the customer experience. However, a significant number of challenges exist to fully realise the benefits of these solutions.
Munich Airport has confirmed that two of ICM’s next-generation Series 7 Auto Bag Drop (ABD) units would be installed for trial at Terminal 1.Read more
Delta Airlines Selects ICM’s Biometrically enabled Auto Bag Drop Units for Trials at Minneapolis St Paul
Delta is introducing four self-service bag drop machines at Minneapolis-St. Paul International Airport later this year, a $600,000 investment that allows customers to quickly, securely and easily check their own bags.Read more
Air New Zealand has installed the first of its new biometric technology-enabled self-service bag drops at Auckland Airport.Read more
ICM Airport Technics has merged under a common ownership with aviation software solutions provider Vedaleon Technologies, keeping both operations independent.Read more
ICM Airport Technics Awarded Contract to Install Self-Service Auto Bag-Drops at Singapore Changi Airport
ICM Airport Technics, a global leader in self-service bag-drop and baggage handling solutions, has signed a contract with Changi Airport Group (CAG) to supply and maintain Hybrid auto bag-drop (ABD) units. The units can be used either as self-service bag-drop machines or conventional check-in counters. They will be installed progressively at Changi Airport.Read more
ICM Airport Technics will be exhibiting at Future Travel Experience to be held 7-9 May 2013 at Hong Kong Asia World Expo. At FTE Asia we will be demonstrating our newest Auto Bag Drop series, as well as presenting our Common User Self-Serve (CUSS) platform solutions. Come and visit us at Booth #22.Read more
Heathrow Airport launched the ICM Auto Bag Drop (ABD) into the live operational environment in Terminal 3. The first participating airline is Qantas Airways with British Airways scheduled to start live operations before the end of November 2012.Read more
Together with Qantas, ICM Airport Technics has developed a new self-service bag drop system. Eighty of these systems are already in operation at six Australian airports. For the first time in Europe, the system will be introduced at inter airport in Munich and you can visit ICM Airport Technics iRead more
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